Frequently Asked Questions

SHIPPING INFORMATION

What Shipping Methods Are Available?

Our free shipping option is USPS: First Class Mail. We also offer USPS: Priority Mail for a small additional fee.

Do You Ship Internationally?

Currently, no. We expect to offer international shipping by the end of 2015.

How Long Will It Take To Get My Package?

Estimated delivery time for First Class Mail is 5-7 Business days. The estimated delivery time for Priority Mail is 2-3 business days. These times are issued by the USPS as estimates, not guarantees.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We accept Visa, Discover, American Express, Mastercard, and PayPal.

Is Buying On-Line Safe?

Yes! We use the latest online security technology available to ensure that your order is safe and your computer only communicates with our server.

ORDERS AND RETURNS

How Do I Place an Order?

Simply visit our Product Page, select the color and number of pairs you would like and the quantity of packs you would like. Select add to cart and complete the easy checkout steps to have your order shipped to your door.

How Can I Cancel or Change My Order?

If you would like to cancel or change your order, please visit our Contact Page to send us an email or give us a call.

Do I Need an Account to Place an Order?

No, you do not. We recommend it though, as it helps us keep all of your information as well as future orders in one place. You can also receive exclusive discounts and coupons only available to members.

How Do I Track My Order?

After placing your order you will receive a tracking number and link for that order via email, allowing you to track your order online anytime.

Who Should I Contact If I Have Any Inquiries?

Please visit our Contact Page to contact us by Phone or Email. You can also send an email to Info@stopsearplugs.com

How Can I Return a Product?

Our product comes with a 30-day, 100% satisfaction guarantee. If you are unhappy with your product, simply mail it back to us for a full refund. Please contact us first to receive an RMA number for faster processing, also making sure we know which order to apply the credit to.

Any Unanswered Questions?

Contact Us